A post over at the excellent Ask A Manager blog caught my attention. A manager blows up – in front of customers – to berate an employee for calling him to ask for a break.
We all know that there are some managers out there who are not up to their job. And there are many [...]
As part of the third and final session of the Emotional Intelligence programme at Napier University in Edinburgh yesterday we did an exercise on how to tell if someone is lying.
I had long believed that when telling a lie a person will leak with their body language and indeed that does play a part though [...]
There will no doubt be a fair number of you who – having read the title of this post – know where I am going. However I expect many many more might think I have made the penultimate word up!
So before I tell my story let me explain.
In his book “Emotional Intelligence at Work” Daniel [...]
