Anybody can cut hair – and other similar myths
I have been with the same hairdresser for more than 25 years. I feel we have grown up together! When I was having a recent cut I mentioned that I was in awe of how she and her team “read” their customers’ hair - knowing what condition it was in, what kind of product suited the type of hair, what styles would work and – crucially – what wouldn’t. She said that she really appreciated that comment . It seems that it is rare to get positive feedback but it’s not that customers are unhappy – otherwise they just would not come back.
What she said really got me thinking. There are some jobs – or aspects of jobs – that are so valuable but not really visible. I know from the work I do with people during their jobsearch that the “professional” does not even notice themselves. So I started to think and here are some initial thoughts . I would really like you to add to them.
Anybody can cut hair - scissors, hair, chop – but not everybody can create a style that suits
Anybody can tap letters on a keyboard to write words – but not everybody can write content that others want to read
Anybody can answer a phone – but not everybody can make the caller feel listened to or important
Anybody can add up numbers – but not everybody can make those numbers fit with into a big picture
Anybody can speak – but not everybody can make what they say compelling, interesting or persuasive
Anybody can fry an egg – but not everybody can make it taste wonderful
Anybody can draw a line with a ruler – but not everybody can put that into a plan
Anybody can pull a pencil across some paper - but not everybody can create a sketch that could be hung in a frame
Anybody can listen - but not everybody can understand and use what they have heard ( I have worked with people with hearing difficulties – they listened in different ways!)
Can I ask 2 things?
1 Think about the skills you have that you might say ” ah but anybody could do that…” – and ask yourself if that is true
2 Add to this list with your own ideas!


So true Jackie. Many people have soft skills which they undervalue. I would like to add
“Anybody can ask a question, but not everybody can ask questions which help people understand what is at the root of their issue or help them find a solution”
Also it is useful to remember that everything is easy once you know how but don’t forget that not everyone knows how.
You’ve given me an idea for another post Anna – thank you !