How do you answer the “What do you do?” question

In conversation over lunch a friend mentioned that she finds the “what do you do?” question really hard.  We discussed the answers that wouldn’t  remotely cover the elements of who she is as a person and talked about how difficult it is to summarise a work history especially if you have a portfolio of work. .

This brought to mind a conversation with another very good friend in the early days of my business.  She had mentioned that she was meeting me and had been asked what I was doing now . She said that she realised that she couldn’t tell them what job(s) I did but she could tell them that I was creative and someone who would deliver on what  I  promised. At the time I was troubled by that.  How on earth could I sell my services to clients and potential clients if they did not know what those services were?

So I focused on answering the question with a short story about what I had been doing most recently or what was most relevant in the context of the meeting and found that that worked. Saying I was a coach kind of brought the conversation to a juddering halt – but talking about working with youngsters in schools on projects really got things going. Saying that I teach public speaking skills gets one reaction – telling a story about a participant on one of the programmes gets a whole lot more.

A huge advantage of having a real live online presence nowadays is of course that after meeting someone for the first time  – or even before meeting someone new – you can check out their profile(s) and take it from there

I appreciate we are all advised to have an “elevator pitch” ready so I say my business is getting people to talk – as a coach and teaching communication skills that is exactly what I do!

I would love to hear what you answer when you are asked the “what do you do” question. Please share!

About jackie
  • david mcqueen Nov 17, 2009 at 11:16

    I just say I run a professional development company, then when they ask what does that mean…I go into one!!!!

  • jackie Nov 17, 2009 at 13:04

    Great opening line…and it gives you the permission to tell your stories! Thanks Dave

  • Janis Melville Nov 17, 2009 at 13:26

    Hi Jackie, I normally say I do business make-overs, then when they ask what that is I talk about graphic design and brand identity etc.

  • Fred H Schlegel Nov 17, 2009 at 18:22

    I get so befuddled by this I’m sometimes embarrassed to call myself a marketer. Over the years I’ve learned that my brain refuses to settle on a single answer and so I’ve thought through a number of ways to open and discuss based on the type and profession of people I meet. All ends up meaning the same thing, but the lead changes with the circumstances. It’s also a skill that gets so much better with mirror practice, especially when one is a bit on the shy side.

  • jackie Nov 18, 2009 at 11:29

    I like that Janis..I expect that an opening, intriguing line like yours usually leads to curious questions!

  • jackie Nov 18, 2009 at 11:32

    Your comment made me smile Fred because I suspect that a lot of people in business are – as you describe it – “on the shy side” but have to cover that up in some way. And it sounds like you have found a way to get round that. Is it that you are confident that you have found that way that puts you at ease?

  • Taylor Davidson Nov 19, 2009 at 03:15

    I answer the question like Fred, a bit differently each time depending on the audience. Perhaps that’s because “what I do” changes depending on the audience, perhaps I’m just changing my mind, perhaps I haven’t found a good answer; but it’s fun testing new explanations.

  • jackie Nov 19, 2009 at 13:54

    I like the idea of having fun with this Taylor – too many people get really hung up about “perfecting” the answer – there are bigger things to worry about surely?
    Thanks for coming by

  • Jackie Walker Nov 23, 2009 at 18:28

    Although my work has now broadened out into helping folk with less than perfect relationships amongst other things, for a few years my line was I’m The Divorce Coach! It never failed to be a conversation starter – mainly as a source of amusement and awe that such a job might exist!

    Unfortunately, the downside was that very few would take my business card home with them just in case their partner found it!!

  • jackie Nov 23, 2009 at 18:49

    Oh Jackie that last comment made me laugh. But yes I can imagine that it would lead to some very interesting conversations! Thanks for taking the time to comment.